Brad Oostindie, MA, LLP
800 Ellis Road, Suite 245
Norton Shores, MI 49441
Toll-free: 1-800-850-0535
Appointments: info@readytofocus.com
Billing: billing@readytofocus.com
BRAD OOSTINDIE, MA, LLP
800 ELLIS ROAD SUITE 245, NORTON SHORES, MI 49441
Schedule an appointment today! 1-800-850-0535
Posted on February 10 2010
Ready To Focus is committed to excellence, honesty, and integrity in all that we do. We also actively measure whether or not we are meeting the high standards we set for ourselves in these areas. From September 2009 until February 2010 we surveyed each participant in the program each week on his or her overall satisfaction with the program. This included satisfaction with his or her (or his or her child’s) clinical progress, satisfaction with the Ready To Focus team, and satisfaction with the equipment being used.
Level of satisfaction responses were given on a 1-5 scale as follows:
1 - Poor
2 - Poor/Good
3 - Good
4 - Good/Excellent
5 - Excellent
From September 2009 until February 2010 over 175 individual responses were obtained. Of those responses, 91.5% rated satisfaction as Good, Good/Excellent, or Excellent! We are excited to get these results and remain committed to excellence in all that we do!